Star-Stuff Privacy Policy

This pri­vacy policy explains how we use the per­sonal data we col­lect from you as a user of Star-Stuff. To use this expe­ri­ence, you must con­sent to the data col­lec­tion terms described here. In addi­tion to this pri­vacy policy, we also use the third-party ser­vices includ­ing Oculus and Photon Engine. We use Oculus to dis­trib­ute and run the soft­ware, and Photon Cloud to handle game server, match­mak­ing, and net­work­ing ser­vices. You can read them here:

Oculus: https://www.oculus.com/legal/privacy-policy/
Photon: https://dashboard.photonengine.com/en-US/Account/PrivacyAndCookiePolicy

What data do we collect?

We col­lect the fol­low­ing data:

  • Photon Cloud col­lects the min­i­mal data required to pro­vide their ser­vice includ­ing the IP address of your device. See https://dashboard.photonengine.com/en-US/account/gdpr for details.
  • Aggregate anony­mous server usage data including:
    • Concurrent Users
    • Number of rooms in use
    • Server band­width
  • With your con­sent we may col­lect game­play data. This includes the following:
    • Hand/controller/headset posi­tion
    • Whether you are con­nected with another player.
  • All other game data is col­lected to syn­chro­nize your expe­ri­ence with another remote user. This data is sent to a Photon Cloud server to be relayed to the other player. This data is not stored beyond the time required to com­mu­ni­cate the infor­ma­tion to the other player.

How do we collect your data?

We col­lect data and process data auto­mat­i­cally when you:

  • Run the expe­ri­ence and con­nect to the Photon Cloud server.
  • If you have con­sented to have game­play data recorded, we will auto­mat­i­cally record it until you dis­able game­play data record­ing (accessed in the intro screen), rein­stall, or unin­stall the experience.

How will we use your data?

We col­lect your data so that we can:

  • Connect you with other users for mul­ti­player networking.
  • Gameplay data is con­nected to gather insights into how you use the expe­ri­ence so that we can make improve­ments to the expe­ri­ence and develop new social expe­ri­ences for human con­nec­tion. This anony­mous data is only col­lected with your con­sent and may be included in aca­d­e­mic pub­li­ca­tions regard­ing the experience.

How do we store your data?

Most of your data will only be stored on Photon Cloud servers. That data is only kept long enough to pro­vide you with the net­work­ing ser­vice for this expe­ri­ence. Aggregate data (e.g. number of users and band­width) for up to 24 hours.

Anonymous game­play data is kept indef­i­nitely and may be shared on an open access data­base to facil­i­tate research by other researchers.

What are your data protection rights?

We would like to make sure you are fully aware of all your data pro­tec­tion rights.

Every user is enti­tled to the following:

  • The right to access – You have the right to request our copies of your per­sonal data. We may charge you a small fee for this service.
  • The right to rec­ti­fi­ca­tion – You have the right to request that we cor­rect any infor­ma­tion you believe is inac­cu­rate. You also have the right to request us to com­plete the infor­ma­tion you believe is incomplete.
  • The right to era­sure – You have the right to request that we erase your per­sonal data, under cer­tain con­di­tions. Note that it may not be pos­si­ble to delete anony­mous data once it has been incor­po­rated into the dataset.
  • The right to restrict pro­cess­ing – You have the right to request that we restrict the pro­cess­ing of your per­sonal data, under cer­tain conditions.
  • The right to object to pro­cess­ing – You have the right to object to our pro­cess­ing of your per­sonal data, under cer­tain conditions.
  • The right to data porta­bil­ity – You have the right to request that we trans­fer the data that we have col­lected to another orga­ni­za­tion, or directly to you, under cer­tain conditions.

If you make a request, we have one month to respond to you. If you would like to exer­cise any of these rights, please con­tact us at our email below.

Changes to our privacy policy

We’ll keep this pri­vacy policy under reg­u­lar review and place any updates in this doc­u­ment. This pri­vacy policy was last updated on November 8, 2021.

How to contact us

If you have any ques­tions about our pri­vacy policy, the data that’s col­lected, or you would like to exer­cise one of your data pro­tec­tion rights, please con­tact us at privacy@desnoyers.ca